Since the first COVID-19 cases appeared, countries have developed different strategies and responses to cope with the pandemic. After the emergency state, a collaborative leadership approach will be essential and working together as a collective, investing in a participatory citizenship, will be key.
It is not possible to consider this is a time with no consequences and that no other emergency situations will occur. The use of teleworking, the social distance and the increased health and care needs implied uncovering new methods of work, understanding society’s biggest fragilities and will imply changes in work and training, tools and routines that will only be clear in the next months and years.
Apart from all the innovations that are being developed and the new ways services are now being delivered, there is the need to prepare bottom-up initiatives that build-up the competences of social care professionals, community leaders, informal caregivers and volunteers so that these are prepared to deal with such emergency situations in the future.